How To Maintain The Customer Records
In order to maintain
the customer’s records in the software, first of all, we select the “maintain”
option from the menu bar and we select the “customer/prospects” option shown at
top of the list
We click on this option
and a new opens
As the window is
opened, we now start filling the information required in the window by
generating a specific customer ID
and the name of that specific
customer as shown in their respective tabs
As the general bar is
being selected automatically, there are several tabs in which contact is at the first which
tells us a representative of the company we are selling to...
An address tab in which
we add the address where we are delivering the package
And we add the address
of the location as shown in the tab
And the customer type
whether he/she is a cash customer
or credit customer
And the telephone
number, e-mail address and the website of the customer
In the sales defaults tab there are
tabs as follows
ü Sales representative
He/she is a sales
person
ü General ledger sales account
It shows the account
that has been maintained in the charts of accounts
ü Open purchase order number
An order taken but the
transaction has not been done
ü Ship via
It is the way we send
the package from
ü Resale number
ü The order sent to a store by the customer and the
store sent the order to the manufacturer
In payment defaults there are
information boxes as follows:
Ø Cardholder's
name
Ø Address
Ø City, state,
zip
Ø Country
Ø Credit card
number
Ø Expiration
date of the card
Ø Payment
method
Ø Cash account
Filling these boxes with required
information we then select the custom fields shows as follows:
Ø Second
contact
Ø Reference
Ø Mailing list
Filling these boxes and then we select history tab in which
there are:
Ø Customer
since which tells that how old customer is.
Ø Last invoice
date
Ø Last invoice
amount
Ø Last payment
date
Ø Last payment
amount
Ø Last
statement date
Default customer information
We use customer default window in
order to enter the information about amount which is receivable. In order to do
that we select default customer option from the maintain option
and we further select sub option customer showing in the customer
default
And a customer default window opens
with five headers in it
The payment terms header includes:
C.O.D
stands for Cash on Delivery which means payment should
be made on the delivery of shipment.
Prepaid
states the advance payment to the vendor.
Due
in number of days states that the payment should be
made within a specific time from the date of sales.
There
is an option in which a credit limit is set.
GL Sales Account and Discount GL Account is being maintained
to record the transactions of specific customers
After completing the data entering
here we select the account aging header which includes
There are two general methods to record
sales which are:
ü Invoice
date. The date on which the sales were made.
ü Due
date: The time period within the payment is
made.
Aging Categories:
It shows four consecutive columns…
where we put the number of days and
create the column heading as shown:
We move further to custom
fields in which we enter some extra information about the customers.
We move
on to the Finance chargers in which the company charges interest to a customer at a
specific rate after a specific time period of due date.
The
last but not least is pay method which states that there are ten methods in which
a payment can be made.
And we then click on the OK button to
save the information about a specific customer.